Privacy Policy

1. Introduction

Serendib Capital ("we", "us", or "our") provides AI-driven data analysis and decision-support tools intended for day traders and small-scale investors. This Privacy Policy applies to information collected through our website, any related applications, and communications with our team. By accessing or using our website and services, you acknowledge that you have read and understood this Policy.

2. Information We Collect

We may collect the following categories of information:

• Information you provide directly: such as your name, email address, phone number, and any details submitted through contact or account-opening forms.
• Account and usage information: including preferences, settings, and interactions with our tools and dashboards, where applicable.
• Technical and device information: such as IP address, browser type, device identifiers, operating system, and general location derived from your connection.
• Cookies and similar technologies: data collected automatically through cookies, pixels, or local storage as described in Section 6 below.

3. How We Use Information

We may use the information we collect to:

• Provide, maintain, and improve our website and services;
• Respond to inquiries, support requests, and account-related communications;
• Personalize content and communications relevant to your use of our tools;
• Monitor, analyze, and enhance the performance and security of our platform;
• Comply with legal obligations and enforce our terms and policies.

We do not use collected information to guarantee, predict, or represent any specific trading or investment outcome.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we generally rely on: your consent, the necessity of processing to provide requested services, our legitimate business interests in operating and improving our website, and compliance with applicable legal obligations. Where consent is the basis for processing, you may withdraw it at any time by contacting us.

5. Sharing and Disclosure of Information

We do not sell personal information. We may share information in the following limited circumstances:

• Service providers: third parties who perform functions on our behalf, such as hosting, analytics, or communications, under appropriate confidentiality obligations;
• Legal compliance: where disclosure is required to comply with applicable law, regulation, legal process, or governmental request;
• Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, subject to standard confidentiality arrangements;
• With your consent: in any other circumstance where you have explicitly agreed to the disclosure.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember preferences, understand how visitors interact with our pages, and improve overall functionality. You can typically control or disable cookies through your browser settings; however, doing so may affect certain features of the website. This general draft does not enumerate specific third-party cookie providers, which should be added based on the tools actually deployed on the site.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, including to satisfy any legal, accounting, or reporting requirements. Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

9. Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, which may include the right to access, correct, update, or request deletion of your information, object to or restrict certain processing, and request a copy of your information in a portable format. To exercise any of these rights, please contact us using the details provided on our Contact page. We will respond to verified requests within a reasonable timeframe consistent with applicable law.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Serendib Capital. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our website and services are not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

12. International Data Transfers

If information is transferred, stored, or processed in a country other than your own, such transfers will be conducted in a manner consistent with applicable data protection requirements. This Policy does not specify particular transfer mechanisms and should be updated to reflect actual data flows and storage locations.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out to us via the details provided on our Contact page.